About the Department
Crime Prevention
Traffic Safety
Homeland Security
Beat Map/Crime Stats
Sex Offenders
Most Wanted
Community Response Unit
Crime Free Housing
NEDFYS - Social Services
Satisfaction Survey
Block Watch Program




National Law Enforcement Accreditation 2000


Northeast DuPage Family and Youth Services (NEDFYS) is a small community-based social service agency located within the Addison Police Department. We offer three main services to residents within Addison: Crisis Intervention (through the Police Department), Individual and Family Counseling and Referrals to other social service agencies.

Crisis Intervention: Agency staff is available on an on-call basis to meet at the Police Department with individuals who are going through a difficult time.

Counseling: NEDFYS offers CONFIDENTIAL, short-term counseling for individuals, couples and families. All counseling is done under the supervision of a licensed counselor.

Referrals: Many individuals who come to NEDFYS have additional needs besides counseling, such as food, clothing, financial assistance, legal assistance, etc. NEDFYS will provide referrals to other social service agencies.

All services are free and confidential. Spanish-speaking services are also available. Please call (630) 693-7934 to schedule an appointment. For more information on Northeast DuPage Family and Youth Services (NEDFYS), visit them at https://www.nedfys.org/

Northeast DuPage Family and Youth Services
Free counseling and referrals for residents of Addison, Bensenville and Itasca
(630) 693-7934

Addison Police Department
Non-Emergency number
(in case of emergency, call 911)

(630) 543-3080
Addison Township
Food pantry hours: Thursday 9:00 - 11:00 a.m.
(630) 530-8161
Emergency shelter - various locations
(630) 682-3846
Family Shelter Service
Domestic violence services
(630) 469-5650
People's Resource Center
Emergency food and financial assistance
(630) 682-5402
DuPage County Community Services
County-wide information and referral services
(800) 942-9412
DuPage County Crisis Line
Assistance for mental health emergencies
(630) 627-1700
Prairie State Legal Services
Free legal services for low income persons and senior citizens with serious civil legal issues
(800) 690-2130
Illinois Department of Human Services
Villa Park office
(630) 530-1120
World Relief DuPage
Immigration information and services
(630) 462-7660

Questions? Call the NEDFY office at (630) 693-7934.


The Addison Police Department is committed to the development, implementation and continuation of a victim/witness program and related activities. The Department believes that victims/witnesses should be treated with fairness, dignity and compassion and supports those tenets written in the "Bill of Rights for Victims and Witnesses of Violent Crime Act" (Illinois Compiled Statutes 725 ILCS 120/1 - 120/9). This law guarantees two basic rights to crime victims and witnesses:

1.  The right to obtain certain information from the criminal
     justice system and

2.  The right to be treated in a humane way by the system.

Furthermore, victims/witnesses are entitled to crisis assistance, information on case status and the criminal court process and expedient return of property.


Victim: A person who suffers physical, financial or emotional harm as the direct result of a specified crime committed upon his or her person or property. Also regarded as victims are (1) a spouse, child, parent or legal guardian of a minor victim and (2) a spouse, child, sibling, parent or legal guardian of a homicide victim. (The definition excludes any person involved in a crime as a perpetrator or accomplice.)

Witness: A person who, as determined by the law enforcement agency, has information or evidence relevant to the investigation of a specified crime.

The resources of the Addison Township Youth and Family Services, Family Shelter Services of DuPage County and the DuPage Women Against Rape will be available on a referral basis. These resources include

1.  Referrals to social service agencies

2.  Victim advocacy

3.  Crisis counseling

4.  Emergency financial assistance

5.  Emergency food pantry

6.  Support groups

7.  Health screening

Information about victim/witness services will be available to the general public and the media through a variety of informational brochures on display in the Police Department lobby and on the Police Department's website.

To the extent possible, the Police Department shall provide appropriate resources to assist victims/witnesses who fear threats, intimidation and/or further victimization. Such assistance may include the following efforts:

1.  Having an officer or investigator provide reassurance to the victim/witness that the police are concerned about their well-being and will take the necessary steps to ensure their safety, such as increased patrol watches.

2.  Informing the victim/witness about the possibility of filing criminal charges against the alleged offender for statute violation.

3.  Referring the victim/witness to the State's Attorney's Office, DuPage County Victim Services Unit.

4.  Referring the victim/witness to the appropriate law enforcement agency within the jurisdiction where the incident occurred.

Following the arrest of a suspect and during the post-arrest processing of the suspect, the Police Department will endeavor to provide victims/witnesses with the following:

1.  Notification of the arrest.

2.  The charges placed against the offender.

3.  When possible, the arrestee's custody status.

4.  Information about the Victim Information and Notification Everyday (VINE) program through the DuPage County Sheriff's Office. The VINE program allows victims to check on the custody status of offenders in jail and will automatically notify them of any change in status.


Crime victims, as defined by law, shall have the following rights as provided by law:

 1.  The right to be treated with fairness and respect for their dignity and privacy throughout the criminal justice process.

 2.  The right to notification of court proceedings.

 3.  The right to communicate with the prosecution.

 4.  The right to make a statement to the court at sentencing.

 5.  The right to information about the conviction, sentence, imprisonment and release of the accused.

 6.  The right to timely disposition of the case following the arrest of the accused.

 7.  The right to be reasonably protected from the accused throughout the criminal justice process.

 8.  The right to be present at the trial and all other court proceedings on the same basis as the accused, unless the victim is to testify and the Court determines that the victim's testimony would be materially affected if the victim hears other testimony at the trial.

 9.  The right to have present at all court proceedings, subject to the rules of evidence, an advocate or other support person of the victim's choice.

10.  The right to restitution.

Source: Amendment adopted at General Election, November 3, 1992.  For more information on the Crime Victim Rights in Illinois, click here.

Illinois Attorney General
Illinois Coalition Against Domestic Violence
DuPage State's Attorney


The Illinois Automated Victim Notification (AVN) system is a service through which victims of crime can use the telephone or internet to search for information regarding the custody and case status of their offender and to register to receive telephone and e-mail notification when the offender's custody or court status changes.

The toll-free number for the Illinois AVN system is 866-566-8439. This service is provided to assist victims of crime who have a right to know about their offender's custody and case status.

To register for notification online, visit the Illinois AVN website.


U.S. Immigration and Customs Enforcement (ICE), Homeland Security Investigations (HSI), is committed to protecting the public and ensuring that the rights of the victims are carefully observed. HSI administers the Victim Notification Program which allows eligible victims and witnesses to obtain reliable and timely information regarding a criminal alien's release from custody. However, victims and witnesses are required to register with the agency in order to receive notification of a criminal alien's release.

To register for notification online, visit ICE Victim Notification Program.